Shipping Coverage and Fees
In selected countries, VIMLY offers free standard shipping on orders over $89 (after applying any discounts). Please refer to the list below to see if your country qualifies for free shipping.
|
Country/Region |
Standard Shipping Cost |
Delivery Time (Business Days) |
|
United States & United Kingdom & Germany & Italy & France |
$9.99 |
5-10 days |
|
Canada & Mexico |
$11.99 |
6-10 days |
|
Australia |
$11.99 |
6-12 days |
|
Europe (Partial) |
$10.99 |
7-12 days |
|
Taiwan& Japan& Singapore & Thailand |
$5.99 |
3-7 days |
|
Malaysia & Vietnam & Philippines & Korea |
$6.99 |
4-8 days |
|
Others |
$16.99 |
10+ days |
*For items in stock, warehouse processing time may take an additional 1-3 days, so please estimate the total delivery time accordingly.
*For pre-order items, please refer to the estimated date provided on the product description page. Note that expedited or super expedited shipping is not recommended for pre-order items.
Restrictions
Please be aware that due to certain restrictions, our carriers may not be able to ensure safe delivery to specific addresses (honestly, nothing is worse than a lost package). Therefore, please provide detailed information about your address, such as street number/building number (if any).
Shipping Address Restrictions:
For US customers, orders over $89 qualify for free standard shipping, delivered to the 48 contiguous states. Unfortunately, Hawaii, Alaska, Puerto Rico, Virgin Islands, and Guam are not within our shipping range.
For Canadian customers, super expedited shipping is not available for PO boxes and APO/FPO addresses.
We are not responsible for delivery failures caused by customer negligence. Negligence includes but is not limited to providing incorrect delivery information, such as order address/contact number/recipient name. In such cases, we cannot process refunds for you.
Additional Information
Your order will be processed and shipped within 1-3 days after payment. An email notification will be sent to you shortly after shipment. While we strive to deliver your package within the specified time, please note that factors beyond our control may affect the actual delivery date. For the most reliable delivery information, please refer to the tracking details provided with your order.
Customer Support
Need to update your delivery address or contact information? If you have any logistics-related questions, please contact us via:
Email:service@vimlystore.com
Online Customer Service:Visit the VIMLY website and click the online customer service button at the bottom right for real-time consultation.